Preguntas Frecuentes
¿Ofrecen garantía de devolución de dinero?
¡Sí! Puedes probar JIYU sin riesgos durante 90 días. Si no estás completamente satisfecho con tus resultados, te reembolsaremos el 100% — sin preguntas.
Simplemente envíanos un correo electrónico a: support@jiyuskin.com
How soon will I see results?
Most customers notice a healthier glow and smoother texture within 1–2 weeks. Dark spots, fine lines, and tone keep improving with consistent use over 4–8 weeks. Skin renews on its own cycle — give any new routine a full 4 weeks before you judge it.
Are JIYU products suitable for sensitive skin?
Yes. Our formulas are built to be gentle, with soothing actives like Centella Asiatica and Madecassoside, and they're free from parabens, sulfates, phthalates, and drying alcohols. If your skin is reactive, patch test first and start once daily, then build up as your skin adjusts.
Are JIYU products cruelty-free and vegan?
We are cruelty-free — always. Some formulas contain snail mucin, so not every product is vegan. The full ingredient list on each product page will tell you which.
How do I know I'm buying authentic JIYU?
JIYU is soldonlythrough jiyuskin.com, Amazon (sold by JIYU Skincare), and TikTok Shop (@jiyuskin). Any other website, marketplace seller, or social store claiming to sell JIYU is unauthorized and not affiliated with us — and we can't guarantee what's in the bottle or honor the guarantee on it.
¿Cómo funciona la suscripción?
It depends on what you want to change first.
- Dullness, dark spots, uneven tone — start with the Renewal & Rejuvenation Toner Pads.
- Fine lines, dryness, loss of firmness — start with the NAD+ Anti-Aging Moisturizing Cream.
- Texture, congestion, rough skin — start with the Cleansing Polish Pads.
- You want the full routine — a bundle is the most complete (and best value) way in.
¿Con qué frecuencia debo usarlos?
Utilizar por la mañana y por la noche para obtener mejores resultados. Si tienes piel sensible, empieza con una vez al día y aumenta gradualmente a medida que tu piel se adapte.
¿Son los ingredientes realmente de Corea?
Absolutamente. Cada fórmula se elabora y se obtiene en Corea utilizando principios activos de belleza coreana clínicamente probados e ingredientes avanzados respaldados por la ciencia.
¿Cuánto dura un bote?
Cada frasco contiene 100 discos, suficiente para unos 50 días si se usa dos veces al día (mañana y noche).
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