After cleansing, swipe one pad gently across the face and neck, avoiding the eye area. Do not rinse — let the essence absorb, then follow with serum and moisturizer/SPF.

Use twice daily — morning and night — for best results.

No. Leave the essence on to fully absorb.

Absolutely. They’re designed to fit seamlessly with your routine.

Right after cleansing and before serums, moisturizer, and SPF.

Each jar contains 100 pads.


• Twice daily (2 pads/day): ~50 days

• Once daily (1 pad/day): ~100 days

Yes — the essence leaves skin smooth, hydrated, and foundation-friendly.

K8-Rejuvenate™ is our proprietary complex of 8 clinically backed actives — including niacinamide, snail mucin, peptides, Centella, vitamin C (3-O-ethyl ascorbic acid), alpha-arbutin, licorice root, and maltobionic acid — designed to brighten, smooth, hydrate, and visibly improve tone and texture.

Niacinamide, Snail Mucin, Peptide Complex, Centella Asiatica, Vitamin C (3-O-ethyl ascorbic acid), Alpha-Arbutin, Licorice Root Extract, Maltobionic Acid, Hyaluronic Acid (Sodium Hyaluronate), and soothing humectants.

Yes — our ingredients and manufacturing are proudly Korean.

We are cruelty-free. Some formulas contain snail mucin, so not all products are vegan.

Yes.

Our formulas are free from parabens, sulfates, and phthalates. We do not use drying alcohols.

Yes — each product page includes the complete INCI list under Ingredients (and a link to “See the full ingredient list”).

Standard U.S. shipping typically arrives in 3–7 business days. You’ll receive tracking as soon as your order ships.

Yes, to select countries. Transit times vary by location (usually 7–14 business days) and local duties/taxes may apply.

Yes — your tracking link is emailed as soon as the order leaves our warehouse.

Choose your cadence (every 30, 60, or 90 days) and save automatically. You’re in control — update anytime from your account.

Yes — adjust your schedule in one click from your account portal.

You can skip, pause, or cancel anytime from your account. No contracts, no hassle.

Yes — we’ll email you ahead of time so you can make changes if needed.

Reach out to us with your order number and photos (if damaged). We’ll make it right.

Yes — try it risk-free for 90 days. If you’re not in love, we’ll refund you.

Contact us within 90 days with your order number. We’ll share simple return instructions.

Email us and we’ll help with a refund, replacement, or recommendations.

Once your return is received and inspected, refunds typically post within 3–10 business days (bank dependent).

Yes — our 90-day guarantee applies even if you’ve opened and tried the product.

Email support@jiyu.com (or use the contact form on our site). We usually respond within 1–2 business days.

On each product page — look for the Verified Customer badge.

We run limited promotions throughout the year. Join our newsletter for first access and exclusive offers.

We’d love to hear from you — email collab@jiyu.com with links and details.

Find us on Instagram, TikTok, and Facebook @jiyuskincare.